Terms & Conditions

Subject

These terms of use govern your access to and use of the website, https://www.surfhostelbiarritz.com/, hereafter reffered to as the Site, and all its associated services. Any access to or use of the Site and its associated services by the User constitutes his/her agreement to and acceptance of these Terms as well as the Privacy Policy without qualification.
Surf Hostel Biarritz may at any time revise the Terms without advance notice. The User is responsible for reviewing the Terms on each occasion that he/she revisits the Site and if the User continues to use the Site after changes are made to the Terms he/she is deemed to have accepted them.

Legal Notices

In accordance with Article 6 of French Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy, the Site (https://www.surfhostelbiarritz.com/) is the property of Surf Hostel Biarritz.

Publisher: EIRL Feder / Surf Hostel Biarritz
CRN: 499 353 696 00044
Head Office: 52 rue de Madrid, 64200 Biarritz, France
Publishing manager: Dörte Feder
Site: https://www.surfhostelbiarritz.com/
Host: 1&1 IONOS (https://www.ionos.com/)
Webmaster: PJ Productions (https://www.pj-productions.com/)

Please address any queries about the Site (https://www.surfhostelbiarritz.com/) to Surf Hostel Biarritz:
Email: surfhostelbiarritz@gmail.com / Phone: +33 7 65 66 22 22

Interlectual Property and Copyright

The entirety of the Site is subject to french and international legislation and is therefore protected by copyright and intellectual property. All information available on the Site, including but not limited to, texts, graphs, logos, icons, images, videos is the property of Surf Hostel Biarritz, its licensors, partners or subcontractors. This information should not be construed as constituting a license or right to use any image, trademark or logo of Surf Hostel Biarritz. Downloading or copying any software or material from the Site does not grant any rights to the downloaded or copied materials. Surf Hostel Biarritz reserves all its rights to the copyright and ownership of any information available on the Site and will enforce them to the fullest extent of applicable law.

Personal Data

The Site includes areas where the User is requested to input information about himself/herself. Any personal data the User submits to Surf Hostel Biarritz through the Site is subject of the Privacy Policy.
In accordance with French Law (Article 27 of Law No. 78.17 of 6 January 1978 regarding data processing, records and privacy), the User has the right to challenge (Article 26), access (Articles 34 to 38) and correct (Article 36) any data which concerns him/her. The User can contact Surf Hostel Biarritz to have any inaccurate, incomplete, misleading or outdated information about him/her corrected, updated or deleted.

Liability

Surf Hostel Biarritz takes steps to ensure the Site is available to all Users at any time but Surf Hostel Biarritz can not warrant that the Site will be continuously available or that the use of the Site and its associated services will be uninterrupted or error-free or that the Site and server will be free from attack. Nevertheless Surf Hostel Biarritz takes steps to ensure security and confidentiality of transmitted data.
The Site contains hypertext links to other websites. Surf Hostel Biarritz cannot exercise any control over these sites and can therefore not be held responsible for the availability of these external sites and sources, and cannot be held responsible for the content created or published on these third-party sites.

Limit of Liability

To the extent permitted by law, in particular in the event of negligence, Surf Hostel Biarritz shall not be liable for any loss or damage of any kind whatsoever, including, but not limited to, direct, indirect or consequential damages arising out of access to, use of, browsing or downloading of the Site or any other site linked to the Site.
The Site offers the possibility to send e-mails to Surf Hostel Biarritz. These emails are sent over the Internet, a public network over which Surf Hostel Biarritz has no control, and are therefore subject to interception, alteration or loss. Surf Hostel Biarritz declines any responsibility in this matter.
All costs releated to accessing the Site (material, software or internet access) are the exclusive responsibility of the User. The User is solely responsible for the proper functioning of his computer equipment as well as his access to the Internet.

Warranty

All information available on the Site has been prepared by Surf Hostel Biarritz. Surf Hostel Biarritz takes steps to ensure that the provided information is accurate, complete and correct. Surf Hostel Biarritz does not guarantee, either explicitly or implicitly, the accuracy, completeness or suitability of such information for any purpose whatsoever. Surf Hostel Biarritz cannot guarantee that the information on the Site has not been altered as a result of technical failures (disconnection, interference from third parties, viruses, etc.).

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In order to respect customers privacy  and communication preferences, we suggess to the customer to inscribe to BLOCTEL services.

Governing Law

If a court or other competent authority holds any of these Terms to be void or unenforcable in whole or part, the other Terms and the remainder of the affected Terms shall continue to be valid. Any and all challenges and/or legal claims shall be governed solely by French law. In case of no accord in litigation process only French courts are competent.

MEDIATOR

In accordance with Article L. 612-1 of the Consumer Code, the consumer, subject to Article L.612.2 of the Consumer Code, has the right to submit a request for amicable resolution by mediation, within a period of less than one year from his written complaint to the professional.
FEDER THOMAS EI has designated, by membership registered under number 53332/VM/2407, SAS Médiation Solution as a consumer mediation entity.
To contact the mediator, the consumer must submit his request:
– Either in writing to: Sas Médiation Solution – 222 chemin de la bergerie 01800 Saint Jean de Niost
– Or by email to: contact@sasmediationsolution-conso.fr
– Or by completing the online form entitled « Contact the mediator » on the website https://www.sasmediationsolution-conso.fr
Regardless of the means of referral used, the request must imperatively contain:
– The postal, telephone and electronic contact details of the applicant,
– The name, address and registration number with Sas MédiationSolution, of the professional concerned,
– A brief statement of the facts,
– Copy of the prior complaint,
– All documents allowing the request to be processed (purchase order, invoice, proof of payment, etc.)

 

SAS MEDIATION-Solution Consommation

222 Chemin de la Bergerie

01800 Saint Jean de Niost

Siret 83286956400019

Tel.: 04 82 53 93 06

contact@sasmediationsolution-conso.fr

www.sasmediationsolution-conso.fr

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